Three points: Your email address will not be published. You could get a Dart Charge penalty charge notice for several reasons. MoneyNerd Limiteds FCA Firm Reference Number is: 978681, You can check these details onhttps://register.fca.org.uk/s/. Find out what you can do to beat the Dartford fines right here. If youre driving to one the South Easts major airports such as Gatwick, Luton, or Stansted theres a good chance youll need to use the Dartford Crossing and its new charging system. You will be able to modify it. You need to call them on 0300 3000 120 (charged at local rate) and someone there should be able to help. Hope this helps. Will I get a PCN or should I pay today on the Nissan numberplate? The driver of the vehicle went over the Dartford crossing without being aware of the dart charge. YOU REALLY NEED CLEAR SIGNAGE 10 MILES OUT ON BOTH SIDES The only reason we noticed coming back was there were no tolls to pay !! I crossed the bridge (for the first time ever being in this region) on April 6th driving down to the south of Italy for work. The 14-day rule should apply as long as it was the first time you havent paid in that actual car. How does not received a dart charge penalty. However, the website is not clear if it has taken payment with relation to last nights crossing. I thought it was just a temporary changes and there was no charge for the time being, only to find out now I had to pay online. But when the government itself acts like this .!!!. They must be making a lot of cash from the new booth-free toll system. I have cross the bridge couple of times before but paid them in time so this is my first time that I forgot to pay. 4 days after Christmas I remembered and paid the charge trough the net but I wonder if Ill get a penalty or not. In April whilst in the UK, there were horrendous delays going through the tunnel due to road works and improvements I drove through the tunnel, but was not stopped at any barriers. I crossed over on at 3pm on Sat 25 July and returned the same evening, not sure if this was after 10pm or not. Optional legal consultation As per their letter the fine is cancelled. I would also suggest that as the 35 has already been paid, that you have good grounds for not paying anymore. Will I be fined or should I get away with it seeing as I paid it 2 days later This is my first journey too? At home I read a lot and many things about the payment and I needed a lot of time (no good English) I will tray to pay tomorrow and for the next time: can I pay in shops all over the UK with the sign payzone? All to no avail. Although one does see reminders after the toll point as well as a notification before that it is by midnight the next day. Local residents put up with enough and should not be put out further by the crossing. Nobody seriously tries to get away without paying the small toll fee and would pay it were they reminded that theyd forgotten on a certain occasion (maybe even a little extra for the inconvenience). Could someone please have a look to see if there are any "holes" in it. I have driven through Dartford crossing yesterday, but I forgot to pay. I heard an advert on the radio today, about the new Dartford crossing with no booths.call me naive, but I havent been in the tunnel or on the crossing for many many years and I thought it was free as I couldnt find any booths ! UK has often been known for its lack of customer service for the government to promote it through such a scheme is unbelievable. Try appealing to their better nature and when that fails sorry if send the name of the company through and we will add it to our hall of shame or should that be haul or shame! but I was not able to pay on time the previous payment The purpose of the penalty scheme is to encourage compliance with the payment system. It seems, that I will soon receive notification of a large penalty for crossing and not paying on time. I do not live near the bridge, do not need a credit. A MOBILITY ISSUED VEHICLE only is free and that is on the registration so is picked up as you go through. steve. I paid the Dart Charge online after the midnight dateline but before receiving the penalty notice. It would be possible for you to provide a dual system where regular users bypass the toll booth, but occasional users pull over and pay. Now I shall enjoy wasting my night trying to contact an invisible parasite who was so much easier and slave friendly to locate when paying the charge. Not sure explaining will help much, though, if you look at others whove tried to point out the blindingly obvious. Stephanie Slater was working at Shipways estate agency in Great Barr when she was kidnapped and held for ransom by Michael Sams in January 1992. Drawing upon the collective expertise of our team, we possess an in-depth understanding of the financial industry and are dedicated to delivering accessible and practical information to those who need it the most. we have phoned twice and received apologies with the blame being put on their computer system, but we just got a third increased charge notice. We seem to be O.K. Dont use any unofficial websites when making a Dartford crossing payment. Hi you should be ok on at least one crossing (under the first offence ruling), but you may get a fine for the return. We subsequently received two penalty charges. This is a ridiculous situation where drivers should be able to attempt to pay but have it refused if not liable. I was thus unable to log in and determine whether you had taken payment for the crossing on 28 July. Hi -The 14-day period is from when the penalty charge is sent out so you should be fine. Dont get scammed: Just like services such as buying road tax and applying for passports, the new Dart Charge payment system as it is officially known is likely to be targeted by scammers with copycat websites. where they asked me for a payment of the DART CHARGE I keep returning to sender yet they still come.? I believe this dartford toll system is just a huge government sanctioned extortion scam. Its this confusion that is costing motorists cash and helping unofficial websites profit from desperate motorists attempting to beat the payment deadline without the correct information readily available. Hi Thanks for your post. This allows them to pay the original charge rather than the full fine. Can somebody help ? Our car is congestion charge exempt but I see no evidence on the gov.uk website that its exempt from Dart Charge. If youre unsure what to do, I suggest you get some legal advice from a solicitor.Thanks for reading this post on Dart Charge penalty charge notices. I would go online and pay. Hi, I forgot to pay the crossing charge on Sunday and paid this morning, Im worried about getting a letter through the post with a charge, do you think I will get away with it? I used the Dartford crossing on 09/08/15 at 1858 totally unaware there was a charge for doing so. 1) Set up a pre-pay account: 2) Pay online: 3) Pay in advance for a one-off crossing: 4) Over the phone: 5) Payzone retail outlet: 6) Pay by post: Help improve the Crossing experience: image credit Please take a few seconds to take this poll and tell us how you'd improve the new charging system.. The fourteen days allowance for first-time crossings is an improvement, but that should be standard for all crossings. Dont know if that helps, and you may not want the stress involved. Will I get charged? You have the right to get an independent adjudicator involved if the authority rejects your appeal against a Dart penalty charge. do not use the form above read the guidance on how to make a FOI request email your request to info@nationalhighways.co.uk Dart Charge Contact Centre Phone: 0300 300 0120 From outside the UK:. Thanks very much. If it was your first offence, you will be given 14 days to pay the original toll and avoid the fine. Why you do not put some staff or machine to collect money for people like me (even if it is more expensive than paying by internet or phone). Go to dart on https://www.gov.uk/pay-dartford-crossing-charge Have France removed their toll booths. This led me to the conclusion, that I needed to pay a charge for using the crossing. I have to pay the further 70 or 114.28 Swiss Francs by the 3rd of October, so I have a little time. I did not cross bridge since last 4 years but I received fine for crossing in Jan 2015 that day I have part exchanged my car for the fined one so Im owner since 16:00 and crossing was recorded at 13:20. There should be a clear distinction made between people who have paid the charge before a PCN is issued (ie. If you leave it, the hire firm might just get the fine, sit on it then charge it to your card. The Xmas opening times will be published above. This option lets you pay for pay for individual crossings up to 12 months in advance. Rod Himsley. Its not the extra 3 that they asked for, its the principle of the fact that it was their computer system that told me what to pay. Im told, nicely , that if its my 1st offence ,often they only ask for the 2.50. Please treat this letter as both my grounds of appeal against any PCN you might issue, and as customer feedback for your operations director. hey all wanted to let people know have an account with dart charge for my 18 year old son who worked in dagenham I was OD by 1.00 for 1 day in Dec 15 and the charge could not be paid i had no idea my account had ben cancelled I have called hand written twice with no reply to any of my correspondence Yesterday I received a bill now for 3790 for 14 days even though they had reinstated my account and continued taking money for any charges and crossing used. I emigrated to Switzerland and have used the crossing on average once a year for the last 35 years. Else good bye 1050. Hope you enjoyed your time here. I just received the Dart Charge PCN forwarded from the car rental company(with administration fee). You sign up and it automatically pays the toll then sends you an invoice. Were all being hit by rubbish signage. Have I any chance of appealing against this unreasonable charge? Surely, they cant accept the payment and still issue a fine? EVERYONE PLEASE BE INFORMED, IF YOU HAVE PANICKED ABOUT THESE FINES THERE IS NO NEED IF YOU FORGOT TO PAY OR DIDNT KNOW ABOUT THE NEW CHARGES, ALL YOU HAVE TO STATE IN YOUR LETTER IS THAT YOU WISH TO PAY THE TOLL FEE AND NOT THE FINE AND IT WILL HAPPEN!!! This should be covered under the 14-day grace period for first offences. I am worried that the 2.50 I paid on Weds has not been credited to the correct crossing and I will still get a PCN now. Payment can be made online, by phone, post or at retail outlets. I was told by DC a hire company should do the change and I was also told by hire company that DC should do so. Chiedo se possibile un rimborso e una risposta. But the biggest problem is that I didnt see that I had to pay for this crossing !!! Hi you should get a notice giving you 14 days to pay at the standard tariff for your first offence but if you returned without paying you could get the larger fine. For me, they sent all the correspondence to my previous address even though I had my driving license and vehicle document updated during the time I crossed the tunnel. I think this is v unfair and I will put in a complaint. Yours faithfully, [Your signature] Download letter docx ( 14 KB) I had just come back from a visit to Portsmouth, requiring 2 crossings in the same day, when I had a call from Addenbrooks that they had a kidney for me, and spent most of the rest of the day there having tests etc. The signage at the Dartford Crossing is confusing, to say the least. As a result, a Confirm Payment system is in place. There doesnt seem to be any way of checking that the toll has been paid. THIS MUST BE CHANGED. I am just within the 14 days and this is the first time I have used the tunnel. There is no way to alter the amount so if it asked for 3 I could not have just paid 2.50. Over here from New Zealand this is an utter joke How the hell are we meant to know about this .Have 210 pound of fines to pay Any toll I have ever paid is done at the time. We tried to pay morning of 28th Feb for both crossings online but must have done it wrong as no payment taken. Reasons for appeal to the independent adjudicator must fall into the following: You were not the registered keeper of the vehicle when the alleged contravention occurredThe vehicle was taken without the owners consentThe owner is a vehicle hire firmThe road user charge was paid on time and as requiredNo user charge or penalty is payableThe penalty exceeded the amount that applied in the circumstancesThere has been a procedural impropriety by the charging authorityCompelling reasons, Start your appeal hereClick here for further information on starting your appeal to the independent adjudicator.
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