payactiv complaints

Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. I had a big issue n called for days. For two whole months I tried to get money from the bank they sent it back to, which resulted in two late credit card payments and a debt to my cousin! Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Your employer may also need to share your name and employee ID, along with your information about when you clock in and clock out. We also ensure all reviews are published without moderation. . Payactiv has partnered with 1500+ businesses and served over 2 million users since its inception in 2012. Here are 8 tips for writing great reviews. Read 4 more reviews about Payactiv Inc. LM. Consider alternatives before opting for a short-term loan: Payactiv pay advance app is not currently available on Finder. I wish I never started using this app, its so frustrating!!! One of our representatives will be reaching out to you shortly to assist you. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Love you Davis M! If you dont work for an employer that partners with Payactiv, you can still receive your paycheck up to two days in advance by signing up for a Payactiv Visa Prepaid Card, which is a debit card. Confirm details with the provider you're interested in before making a decision. :), Zachery Marshall has amazing customer service! To sign up and must be 18 years old and need to provide some personal information, including the following: If you sign up through your employer, Payactiv generally will interact with companys payroll and time attendance system. Hi Angelica,We sincerely apologize for your negative experience. Devin picked up my case n made Mr a promise it woukd be resolved in a day. PayActive interfaces with your employer's time and attendance system to make your pay available as it is earned, rather than waiting until payday. If your employer offers EWA, all fees to access your earned wages are less than $3. While Payactiv touts no minimum card balance requirement, no activation fees and no monthly maintenance fees, there may be other fees depending on how you get and use your cash. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Hi Shelly,Thank you for taking the time to write a review about your experience. Live support is available 24/7/365 online or by phone, according to the PayActiv website. If your employer is enrolled with Payactiv, you can pick up your advance in cash at a Walmart Money Center. Have a blessed day. Have a blessed day. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. California loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-78868. Grain app review: Small lines of credit with no Cleo app review: Small cash advances for members, Can only access up to 50% of your paycheck, Fees may apply depending on where you have funds deposited, Full benefits are available only if your employer participates. But even if you have the money to invest, you may not have the time to flip or Afterpay Overview Afterpay launched in Australia in 2015 as a new and improvedGen Z form of layaway. We use dedicated people and clever technology to safeguard our platform. This product doesn't have any reviews yet. I wish my employer used a more reliable system. Get what youve already earned, right now, to pay bills or buy what you need. by PayActiv "Good safety net" 5.0 (2) Taylor C. Sales representative . No credit check, consistent income in the past 2 months from the same employer. Otherwise, you could pay as much as $5 per month. There are two levels to consider in examining the safety and security features of PayActiv: protection of your money and protection of your financial information. . Have a blessed day. We make money from the interchange rate when you use the Payactiv Visa Card* for online or in-store purchases. Have a wonderful day. 2023 GOBankingRates. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. Consider a provider that doesnt require you to work for a partner company instead. This person deserves a raise! :). The platform has collectively provided employees with $5B+ in earned wage access. Payactiv, previously known as Earned Wage Access (EWA), is a Public Benefit Corporation and Certified B-Corp that aims to bring financial security to lower-income hourly workers by providing them with on-demand, real-time access to their earned wages. Albert Wick amazing, skilled, and delightful human being thank you again. :). Alan Davis is one of the best Representatives this company has. The customer service team is no help you ask for one thing they send to something else, The app does not update its self and you cant get any one to help with that.This whole app is trash they just need to start over. I love this guy!! If your employer does not use PayActiv, you may be better off with a different option. PayActiv is the first Early Wage Access program approved by the CFPB and is used by many employers across the U.S., including Walmart, Uber, Pizza Hut, Subway and Neiman Marcus. Payactiv can be used by businesses of all sizes. PayActiv is the first Early Wage Access program approved by the Consumer Financial Protection Bureau. If youre struggling to attract and retain talent, revamping your employee benefits package is a great place to start Employers winning the war 2023 Payactiv, Inc. All Rights Reserved. I will never forget this. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Hi Bella,Thank you for taking the time to write a review about your experience. Have a blessed day. Hi William,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. I don't know if I am allowed to mention my experience with your full name but I recommend Payactiv because of people like Albert Wick who can help you with almost everything you need even if difficult. Like Empower and PayActiv, Dave also offers money management features. Product name, logo, brands, and other trademarks featured or referred to within Credit Karma are the property of their respective trademark holders. information service that aims to provide you with information to help you make better decisions. Alan Davis was very awesome. :). Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Its compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). I gladly provided all this, but Payactiv decided to withdraw the money back and then I started "dancing", "dancing" which lasted two months! Student Loan Forgiveness: Bidens Fresh Start Plan Deemed $34 Billion Success How It Benefits Borrowers, Student Loan Forgiveness: 5 Takeaways From Supreme Court Hearing Day One, country's estimated 7.1 million unbanked households, Access your paycheck up to 2 days early or get a cash advance even sooner, No activation or monthly maintenance fees, Gain financial insights and access to money management tools through the app, Funds up to $250,000 protected through the FDIC-approved Central Bank of Kansas City, Can only access 50% of your net pay as an advance, Some features are only available if your employer is part of the PayActiv EWA program. Hi Melissa,We're glad that our representative could help you resolve your issue. I am not trying to make a purchase just get my money back from a previous purchase that they can see on their system. If youre interested in joining PayActiv on your own, youll just need to download the app and create an account with your name, phone number and email. LoanPro. We hope to find a solution that makes you smile. Agent after agent kept telling me to wait an additional 24 hours. 1 Standard rates for data and messaging may apply from your wireless provider. It's pretty simple, actually. You might also be interested in the following buyer guides: We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given. They provide their employees lunch and a nice work atmosphere. If youre considering using Payactiv, here are a few things to know. Have a blessed day. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. These offers do not represent all deposit accounts available. Carefully review your finances and the loan cost to make sure it fits your budget. You can also consult 1:1 with a financial coach to discuss savings, budgeting skills, how to improve your credit score, debt management, and more.. Payactiv Connect is an internal communication platform within the Payactiv app that employees can use to stay up-to-date with company news, reach out to coworkers, view their schedules, assign and swap shifts, and receive Payactiv news. Information technology & services. Easy, free, instant mobile payments. They cant help you resolve any issues. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. She was kind and courteous and advised me that the previous agent I spoke with was able to resolve my issue. We always try our best to do our job well and your kind words make it all worthwhile. We spend hundreds of hours researching the best HR and recruiting software so you dont have to. Money is available immediately. Today, digital publications like Business Insider, CNBC and the Simple Dollar feature her professional commentary. Select your state to see the options available to you. One of our representatives will be reaching out to you shortly to assist you. Get company announcements, pick up shifts, and get reminders and alerts from work. Payactiv is slow to update employees' accounts with their earned wages, despite repeated requests from users. Compare OrbisPay vs. Payactiv using this comparison chart. This makes it one of the few cash advance providers that doesnt require a bank account. There was an unknown error. By clicking the 'Subscribe Now' button, you agree to our Terms of Use and Privacy Policy. However we may earn a small fee if you click on vendor links on this page. However, this Earned Wage Access the key selling point of the PayActiv app is only available if your employer also participates in the program. Plus, youll be able to review your current earnings on the app and see how many hours youve workedBut even if your employer isnt enrolled in Payactiv, you still might be able to receive some of your paycheck up to two days ahead of payday. We always try our best to do our job well, and your kind words make it all worthwhile. View our transaction pricing details. Explained my issue & he definitely assisted what agent Jane E messed up on. Anna earned an Expert Contributor in Finance badge from review site Best Company in 2020. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Get advice on achieving your financial goals and stay up to date on the day's top financial stories. We think it's important for you to understand how we make money. The review found that, on average, the cost to borrow $500 from a payday lender in Louisiana for four months was $435, or an interest rate of 405%. How do businesses offer Payactiv to their employees? We'll certainly investigate this matter and take appropriate measures to ensure this never happens again. How likely would you be to recommend finder to a friend or colleague? Its even less expensive than many other cash advance apps, which sometimes require a monthly subscription fee. I appreciate the patience, going the extra mile, and not once being rude! Told me of 2 offers I haven't received after being w u a yr. Amazing attitude and you should have him cross train other operators. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. Have a blessed day. If youre enrolled in Payactiv through work, you may be able to access up to half of your earnings before payday, but the exact amount will be set by your employer. Payactivs financial wellness solution allows employees to access up to 90% of their earned wages between paychecks, at no cost to the employer. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We always try our best to do our job well, and your kind words make it all worthwhile. A co worker of mine tried to warn me about pay active. Support for the Payactiv App, Payactiv Card, transactions, signing up, and more, Id like to offer Payactiv to my employees, Learn about how Payactiv products help your employees and boost your business. LoanPro is a core lending software which specializes in the servicing of loans. Borrowers may find themselves taking out a second or third loan because they couldn't pay back the first one on time. When comparing offers or services, verify relevant information with the institution or provider's site. ray. Have a blessed day. Have a blessed day. The . Live support is available 24/7/365 online or by phone, according to the PayActiv website. The PayActiv app uses secure encryption and transmission technology to protect your data. It has been a week. Payactiv is worth it if your employer is a Payactiv partner and you need an advance on your paycheck. Once an employer agrees to offer Payactiv to their employees, the service can go live within 48 hours. Hence, our vision is simple bring financial security, dignity, and savings to the millions experiencing financial stress. Latest Reviews. Employees can access their money immediately, pay for hours worked, load it on a Payactiv card or get cash at Walmart. Their customer support team is available via live chat and call 24/7.. Couldnt find my employer, took them a half hour to find out they are in fact signed up, then after all that, there is a block on my account. This date may not reflect recent changes in individual terms. Anna Serio is a trusted lending expert and former Commercial Loan Officer who's written more than 1,000 articles on Finder to help Americans strengthen their financial literacy. We're looking into your account. We always try our best to do our job well, and your kind words make it all worthwhile. Hi Connor,Thank you for taking the time to write a review about your experience. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Learn how its rewards program works and see if the card is right for you. Payactiv pay advance app isn't available on Finder right now. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. We're working on your case. 1 CONNECT Work your way Get company announcements, pick up shifts, and get reminders and alerts from work. Employees will have to pay between $1 and $2.99 every time they withdraw money from their earned wages., Users have reported that they are extremely disappointed with Payactiv's customer support as representatives either do not respond on time or don't fix the issue quickly.. Hey! 20072023 Credit Karma, LLC. The SmartSave feature helps you set achievable financial goals each month, creates a saving plan for you, and provides discounts for day-to-day spending like gas and medicines so you achieve your goal at the end of the month. Devin Myer's, can you help? Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by PayActive, Empower or Dave. Shout-out to Ronnie O'Connor for helping me resolve my issues with my lost card. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. She lives on Long Island, New York, with a veritable menagerie that includes 2 cats, a rambunctious kitten, and three lizards of varying sizes and personalities plus her two kids and husband. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Advice to Management But since we generally make money when you find an offer you like and get, we try to show you offers we think are a good match for you. Pay bills, stay ahead of fees, and handle the unexpected with the greatest of digital ease. Companies can ask for reviews via automatic invitations. Direct deposits of paychecks may also appear on the PayActiv debit card up to 2 days before they would normally be processed. Credit Karma is a registered trademark of Credit Karma, LLC. What stands out about PayActiv is the ability to receive up to 50% of your earned net pay each period as a cash advance. Hi Jennifer,Please accept our sincerest apologies for all the inconvenience that you had to face. I need gas and my refill of my stroke meds payactive would not updated my hours. Yes, its legit. We always try our best to do our job well and your kind words make it all worthwhile. Otherwise, it charges these two types of fees: When you request an advance, Payactiv can send the money to your bank account, debit card or a Walmart Money Center. Our information is based on independent research and may differ from what you see from a financial institution or service provider. For a $5 fee, enrollees can make up to five transactions per pay period via a smartphone app. Dawn Allcot is a full-time freelance writer and content marketing specialist who geeks out about finance, e-commerce, technology, and real estate. PayActiv is best for workers whose employers are already using the service, as it is a free and easy way to spend your pay as you earn it, without waiting for your next paycheck. Hi Annie,Our sincerest apologies for the inconvenience. Hi there,Thank you for taking the time to write a review about your experience. Have a blessed day. Transfers to bank accounts and other debit or prepaid cards will be complete within 48 hours, or you can pay a $1.99 fee to receive the money instantly. Since its inception in 2012, the company has worked with over 1500 organizations and served 2 million+ users to collectively withdraw over $5B in earned wages. Always & foreithe best! Have a wonderful day ahead! If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Comes with the option to change your due date so you wont fall behind on repayments. They treat you like family. Perhaps most importantly, you can take a cash advance of up to 50% on your earned pay with no fees or interest charges. Conclusion. Fixed my problem, no hesitation! He kept his word n stayed on contact with me. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I hate my job use this company. $1,000+ monthly income, direct deposit, US citizen or permanent resident, ages 18+. Hi there,We sincerely apologize for your negative experience. With the help of Capterra, learn about PayActiv, its features, pricing information, popular comparisons to other Benefits Administration products and more. We always try our best to do our job well, and your kind words make it all worthwhile. Credit Karma Mortgage, Inc. NMLS ID# 1588622|, Credit Karma Offers, Inc. NMLS ID# 1628077|, Credit Karma Credit Builder (McBurberod Financial, Inc.) NMLS 2057952 |. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. This company offers employers and their employees the opportunity to access their earned wages before payday. Payactiv: Enrollment is free. research/editorial team. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. If you get Payactiv through your employer and have a Payactiv Visa Card* with direct deposit, you can access your earned wages at no cost when funds are transferred to the Payactiv Card. CONS. and you know what happened Payactiv closed the account after asking for a bunch of documents, from bank statements to utility bills. Ive wrote a review before and I went back and Changed it but this time Im sticking to my review worse company ever no one helps you you cant access your earnings when you need them everyone is rude as hell when trying to figure out why the app is not updating Ive talk to 6 different people in 2 weeks and everyone says Aw wait 24 to 48 hours NO ONE HELPS unless you write a review its ridiculous I mean its really false advertisement because you are not able to access your money when you need it even if you work all your hours.I have screenshots of every person Ive talk to even the ones that open the chat ask what they can help you with them never respond again or close out the chat smh but thats how they do business. Applying for PayActiv is easy. Yieldstreet is an alternative investment platform that securitizes art, real estate, short-term notes, structured notes and supply chain financing. Have a blessed day. Learn more at www.payactiv.com. We always try our best to do our job well and your kind words make it all worthwhile. When compared to the high interest rates of a payday loan or taking out a cash advance on a credit card, however, PayActiv fees are minimal. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Hi Doroyane,We're glad that our representative could help you resolve your issue. You can only get your advance two days ahead of time, and youll have to sign up for a prepaid debit card to receive the funds. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). :). Advertisement AN Angelica reviews US Updated 4 days ago Better with certain agents The Equifax logo is a registered trademark owned by Equifax in the United States and other countries. We'd like to turn this around and resolve your issue ASAP. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Was never asked what the issue was. Payactiv is free to use if you sign up for a Payactiv Visa Payroll Card and request a cash advance.